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Customer Service

Shipping & Delivery

To check on the status on your order, please login and refer your account page. Please click on "View Order History" to retrieve the status of your order. You may also email the Dreamfavors.com Customer Service team at info@dreamfavors.com Please include your name and order number in the email. We will respond to email inquiries as soon as possible, usually within minutes, but not longer than 24 hours

Privacy & Security

Dreamfavors.com is committed to providing you with a private and secure shopping experience. We have taken the appropriate measures to secure all confidential information provided when making purchases.  All personal information received during any transaction with us will remain private and will never be sold to outside parties. Your personal information will remain the exclusive property of Dreamfavors.com

Returns & Replacements

All claims for damaged, defective, or missing products must be filed with Dreamfavors.com Customer Service within 7 days of receiving your order. Including your name, order number, and specific details will help expedite the replacement process. Please understand that no one at Dreamfavors.com intentionally sent you a damaged or defective product, and sometimes that these things happen.  We're here to help, and we have found that nice emails usually get their replacements processed the same day! Please email our customer service department at info@dreamfavors.com. As all items shipped come with tracking and/or delivery confirmation, Dreamfavors.com is not responsible for missing packages and damaged products resulting from errors made by the shipping carrier. However we will be happy to assist you in filing a claim with the appropriate party. Please keep all products in their original packaging until the claim is settled.

Payment, Pricing & Promotions

We accept major Credit Card by PayPal.

 

 

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